Showing posts with label high speed. Show all posts
Showing posts with label high speed. Show all posts

Monday, August 11, 2008

HELP!! DSL connection not working!!

HELP!!

If you're reading this, and have an opinion to share, then please do. I need some help with my current DSL connection, or help getting a new one. The problem is this:

My Verizon DSL does not work consistently. The biggest problem is one I have not heard mentioned anywhere, although now a few people have concurred: Verizon DSL does NOT work when it rains! What's worse, is that my DSL does not work before it rains, after it rains, or if it is the slightest bit humid out.

I am NOT kidding. I have a college degree, understand quite a bit about computers and engineering, and yet cannot understand why humidity affects a DSL connection. Thunderstorms I can almost understand, but humidity?

At first I thought it was a fluke, but now there is no question, and since this has been a summer of thunder showers, I have been sorely limited in how much work I can do over the internet... it's been so bad that I've even considered suing over lost revenue, but who has time for that?

And NO, I am not bashing Verizon here, and have no wish to. I haven't had any other DSl or broadband or high speed internet service beside this one, so I have nothing to compare with. However, my frustration level is such that if Verizon were to call today, I am sure they would hang up in a second when they sensed how angry I was.

It is now 12:27 PM as I write this in Notepad. I have been trying to get internet access since 7:30 AM. I have gotten access, but it doesn't last long enough to log in and type a password.

Does anyone have any information for me? One, I am curious as to why humidity and rain can cause my DSl to not work. Second, I have a job to do... is there a fix for this problem, or can anyone recommend an alternative? Third, does anyone else have this problem? I'd love to see how widespread this is, and to also know that I'm not nuts. :0)

And please, no company bashing... just the facts, please.

Cheers, and thanks in advance for any help, JOHN :0)


Update: Please read through the comments for loads of information on this subject. Basically, after my land line went down, it was repaired, and my DSL seemed to be working better, and not crashing. That assessment was premature, however, as my DSL still goes down on occasion, but for not as long as previously.

Update: June 2009

I have switched to Optimum Online, and have not had the same problem as before. It is pouring down rain now, and connection is fine. I'm sure the outside lines did have an affect on things, but it is still up in the air if DSL has any inherent problems. In all fairness, Optimum isn't perfect either, but at least it doesn't seem to rfeak when it's humid out. :0)